Contact, insurance data, data protection
First time with us?
Book your appointment conveniently from home and transmit contact, insurance, health data and data protection permits.
Video consultation hour
First time with us?
Book your video consultation from the comfort of your home
(only for new patients).
Frequently asked questions about HAUSARZT Online (FAQ)
leer damit beim öffnen alle zu sind --
What is HAUSARZT Online?
“HAUSARZT Online” is your virtual family doctor’s practice that is there for you no matter where you are. You will receive everything online that you have previously found on site in your HAUSARZT practice. This includes consultation hours either by phone or video, prescriptions, sick notes and much more.
HAUSARZT Online relies on partners such as Samedi (online service for digital patient services and telemedicine applications) – or eRiXa (digital prescription or other documents directly on your smartphone) to ensure that everything works smoothly for you. The HAUSARZT ZENTRUM uses these services to enable you to conveniently, quickly and securely book appointments, use a patient file, video consultation hours and much more.
I would like to book my first online appointment and am referred to Samedi for registration?
Samedi is an online service for digital patient services and telemedicine applications. The HAUSART Zentrum uses this service for you as a patient to enable aconvenient, quick and secure way to book appointments, view patient files, perform video consultations and much more.
Why do I have to book a video consultation as a new patient?
As a new online patient in the HAUSARZT Zentrum, the legislature requires a video consultation during the so-called first contact.
Can I get a sick note at an online appointment?
Can I get a prescription at an online appointment?
Do I have to create an account to be able to use HAUSARZT online?
Yes, I have to create a SAMEDI account.
Can I choose a doctor?
No. Our doctors, who are specially qualified for tele consultation, are at your disposal.
If you already have an account with our partner eRiXa© you will receive your prescriptions and certificates of incapacity for work.
To do this, use your smartphone app, download it here:
Are you new to us and not yet in possession of an eRiXa © account? Then please register here.
Hausarzt Online patients need an eRiXa © account to receive prescriptions and certificates of incapacity for work.
You will find detailed instructions for registering and using the eRiXa © application here.(in german)
Call your practice
Seconds save lives!
If you find yourself in an acutely life-threatening situation, choose the immediately
St. Leon Rot
Fax central: 06222-3045518
Other important phone numbers
Emergency numbers and advice centers
Medical on-call service Wiesloch Kegelbahnweg
Daily 8.00 p.m. – 7.00 a.m.
Weekends and public holidays non-stop (Fri. 8.00 p.m. – Mon. 7.00 a.m.)
Emergency doctor and ambulance transport
192 22 (without area code)
Police / emergency call
Poison emergency call Berlin 24h
030 – 192 40
011601 (without area code)
Telephone for children and young people
0800 1 11 03 33
0800 1 11 05 50
Telephone counseling (evang.)
0800 1 11 01 11
Telephone counseling (kath.)
0800 1 11 02 22
06222 – 21 07
06222 – 5 21 15
Maltese relief service
06222 – 92 25 0
Child Protection Association Wiesloch
06222 – 2227
Cancer Information Service Heidelberg
8:00 a.m. – 8:00 p.m. (kostenlos)
0 800 – 420 30 40
06221 – 2 53 72